A better first impression
Find your best virtual medical receptionist.
One dedicated person, or a shared answering team? Compare the options for patient calls, scheduling and intake — during clinic hours and beyond.
Commercial comparison. MedicalVirtual receives featured placement. This is not an independent test. How we compare & disclosures.
Know the unit
Hourly ≠ packageChoose your hours below. We keep minimums and full-time conditions in the calculation.
MedicalVirtual: $8–$12/hour15 hrs/week minimum
One named assistant
Scheduled hours, your workflows and administrative tasks between calls.
An answering team
Call handling through a shared service, often with extended availability.
A hybrid approach
Dedicated clinic-day support with separate overflow or after-hours cover.
MedicalVirtual
Flexible, bilingual clinic support
Details, strengths & limitations
A talent-placement service matching US practices with Latin American assistants. English–Spanish options and agreed clinic-hour schedules make it relevant for patient-facing work as well as back-office queues.
What stands out
Part-time entry point and a published hourly range across roles.
Where MedicalVirtual is the wrong choice
You need physical office help or pooled 24/7 coverage from a single part-time seat.
The agreed hourly rate is multiplied by scheduled hours. No separate recruitment or placement fee is listed for staffing.
Provider source · Checked 8 November 2026 · How we compare
Hello Rache
A flat hourly healthcare VA rate
Details, strengths & limitations
A healthcare-focused assistant service covering medical, dental, optometry and veterinary workflows. Its public service catalogue includes front-desk support and live documentation.
What stands out
One public hourly rate, weekly billing and no setup fee.
Where Hello Rache is the wrong choice
You require a Latin America-only talent pool or in-person clinical work.
The pricing page lists $9.50/hour, weekly billing and cancellation without a long-term commitment. Confirm the available schedule before comparing totals.
Provider source · Checked 8 November 2026 · How we compare
My Mountain Mover
Full-time staffing with support
Details, strengths & limitations
A managed healthcare staffing service with core, specialised and expert tiers. The package model combines the assistant with onboarding and ongoing support.
What stands out
Separate core and specialist packages with onboarding and IT support.
Where My Mountain Mover is the wrong choice
Your workload only justifies a few hours a week; the published model is full-time.
Core roles are $947.50 biweekly; specialised roles are $1,097.50; expert roles start at $1,197.50. Billing and scribing use the specialised tier. Do not treat two weeks as one month.
Provider source · Checked 8 November 2026 · How we compare
Staffingly
A larger recurring weekly workload
Details, strengths & limitations
An outsourcing provider offering virtual medical assistants alongside insurance, authorisation and revenue-cycle services. The published VA offer is a weekly package.
What stands out
A published weekly plan with lower per-seat pricing at larger team sizes.
Where Staffingly is the wrong choice
You expect a 15-hour requirement to be prorated automatically; the published offer covers 45 hours.
The VA page lists $399/week for one assistant covering 45 hours. It lists $349 each at five or more and $299 each at ten or more. Specialist service scope needs confirmation.
Provider source · Checked 8 November 2026 · How we compare
Ruby
Overflow and after-hours calls
Details, strengths & limitations
A shared receptionist service for call answering, routing and intake. Its healthcare option is distinct from hiring a dedicated remote member of staff.
What stands out
Shared US-based receptionists with a healthcare service option.
Where Ruby is the wrong choice
You need one dedicated assistant owning billing or records queues between calls.
Plan size is based on receptionist minutes. Confirm the live minute allowance, overage rate and healthcare configuration; this comparison does not treat a chat-package price as a phone plan.
Provider source · Checked 8 November 2026 · How we compare
AnswerConnect
Round-the-clock live call handling
Details, strengths & limitations
A live answering service with a healthcare offering. It handles patient calls and appointment booking through an agreed call flow rather than supplying a dedicated full-day assistant.
What stands out
Healthcare answering and appointment-booking support across the day.
Where AnswerConnect is the wrong choice
Your main requirement is a dedicated billing worker or clinical documentation specialist.
Its healthcare page describes minute-based plans. Ask for a quote including the healthcare messaging option, overages and the scheduling workflow.
Provider source · Checked 8 November 2026 · How we compare
No providers match these filters. Clear a filter to broaden your shortlist.
What is behind the comparison?
Published facts, visible limits and source links. Read what we check — and what we have not independently tested.
Make an informed shortlist
Match the model to the moment.
MedicalVirtual is featured for a dedicated receptionist who can also handle administrative queues. Ruby and AnswerConnect offer a different model for shared answering and extended coverage.
Dedicated receptionist vs shared answering
Start with what should happen after the phone rings.
GUIDE 02Estimate reception workload from call volume
Call counts alone do not describe the job.
GUIDE 03Set up a safe phone handoff
Write the call flow before forwarding calls.
GUIDE 04Assess English–Spanish reception support
Test both languages in the actual role.
GUIDE 05Plan after-hours medical answering
Coverage must include a clear escalation route.
GUIDE 06Measure receptionist quality
Use a small set of useful operational measures.
Your questions, answered
What does a medical virtual assistant do?
A human remote assistant can support calls, scheduling, intake, records, documentation or billing administration. The actual tasks depend on the role, candidate, permissions and supervision agreed with your practice.
How much does MedicalVirtual cost?
MedicalVirtual publishes $8–$12/hour with a 15 hrs/week minimum. The staffing price is hourly; the final agreement confirms the candidate, schedule and scope.
Is a trained assistant automatically HIPAA compliant?
Training alone does not establish compliance for an engagement. Review the applicable agreements, access controls, approved systems and operating procedures with your practice’s responsible team.
Can I compare hourly and package plans directly?
Only after allowing for minimum commitments and billing periods. A fixed package is not automatically prorated, and two weeks is not a calendar month.
Is a shared answering service the same as a dedicated assistant?
No. Shared answering usually provides a pool of receptionists handling calls under a service plan. A dedicated assistant works agreed hours on your practice’s assigned tasks.
How are providers ordered?
MedicalVirtual receives featured placement. The remaining default order is an editorial shortlist, not a numerical quality ranking. You can sort by published hourly entry rate, name or range of listed roles.
How does this website make money?
This is a commercial comparison publication with a commercial interest in MedicalVirtual. Its first position is featured placement. Outbound commercial links are marked sponsored; no user reviews or independent testing results are invented.
What should I confirm before hiring?
Confirm the candidate or service, hours, actual quote, minimum term, access arrangements, training, replacement process and the tasks that remain with your team.